Financial Tools

News & Alerts

Recent Online Banking Vulnerability Detected: POODLE

POODLE (Padding Oracle on Downgraded Legacy Encryption) is a new vulnerability exploiting a flaw in SSL (Secure Sockets Layer) 3.0 that has been in the news this week. Older browsers, such as Internet Explorer 6.0 and earlier, use SSL 3.0 by default and require manual enablement of TLS (Transport Layer Security). Once the connection is secured via SSL 3.0, the flaw can be exploited to take malicious action. We take security threats very seriously and prioritize the security of your account information and credentials. Our online banking vendor is disabling support for SSL 3.0 and supporting only TLS protocols, which is not affected by the POODLE vulnerability. Current web browsers use the TLS (Transport Layer Security) protocol by default, so if you are using a current version of your browser, you will not need to take any action. If you are using an older version such as Internet Explorer 6.0 or earlier, in order to continue logging into Online Banking, please update your browser or go to Menu bar -> Tools -> Internet Options -> Advanced tab and under Security, check the box on the TLS 1.0, TLS 1.1, and/or TLS 1.2 options.

System Maintenance, Tuesday, November 4 from 12:30 a.m to 3:30 a.m.

 From 12:30 a.m. to 3:30 a.m. on Tuesday, November 4, Text Message Banking will be unavailable. If you experience difficulties, please try again after 3:30 a.m.

Associated Credit Union actively monitors your Debit and Credit Cards for fraud

Associated Credit Union has sophisticated detection tools that monitor your Debit and Credit Card activity, 24/7, 365 days a year because the security of your financial information is our #1 priority.

Here are a several things you need to know:

If you think your Associated Credit Union Visa Debit or Credit was compromised, please follow these instructions below.

For Debit Cards

  • Check your Associated CU checking account often.
  • Call Associated CU at 770.448.8200, Ext 2401 to report any fraudulent activity. We recommend that you close your ATM and/or Visa Debit card and order a new one as soon as possible. For a new card to be “Instant Issued,” we recommend that you visit one of the following “Instant Issued” branches:
    • Buford • 867 Buford Drive, Lawrenceville, GA 30043 • 678.442.0598
    • Carrollton • 1219 North Park Street, Carrollton, GA 30117 • 770.830.6355
    • Dobbins • 501 Perrin Road, Building 105, Marietta, GA 30060 • 770.422.4469
    • Ellenwood • 5032 Old Grant Road, Ellenwood, GA 30294 • 404.362.5770
    • Lawrenceville • 395 Grayson Highway, Lawrenceville, GA 30046 • 770.963.5272
    • Main Office (Norcross) • 6251 Crooked Creek Road, Norcross, GA 30092 • 770.448.8200
    • Norcross • 1470 Beaver Ruin Road, Norcross, GA 30093 • 770.925.9261
    • North Druid Hills • 2250 North Druid Hills Road, Suite 144, Atlanta, GA 30329 • 404.321.4100
    • Peachtree Industrial • 4895 Peachtree Industrial Blvd, Norcross, GA 30092 • 770.448.6710
    • Wheeler Road • 3749 Wheeler Road, Augusta, GA 30909 • 706.868.2200
  • Download the appropriate form based on how you used your Associated CU Debit card to pay for the transaction and follow the instructions:

For Credit Cards

If you suspect fraudulent transactions have occurred on your Associated Credit Union Visa Credit card, call 770.448.8200, Ext: 2391 (during business hours) or 1-888-339-0228 (after business hours).

If you linked your existing Associated CU Visa Debit or Credit card to any reoccurring payments, we encourage contacting that entity and supplying them the new Associated CU Debit or Credit cards' number.

Associated Credit Union is here to help. If you feel the above information did not answer a question or concern, please call our main line at 770.448.8200 and we will be happy to help you further.

Associated Credit Union Upgraded App Is In the App Store

We have upgraded our iPhone and iPad mobile apps to version 4.3 to provide an improved experience for Mobile EZDeposit with the iOS8 release.

Testing with a pre-release development version of iOS8 uncovered inconsistencies with the camera images in Mobile EZDeposit for iPad users only. This has been resolved and your new app  available.

Voter Registration Steps

The voter registration deadline for the November 4 General Election is just a month away.  If you are not registered to vote you can do so online with the Secretary of State’s office. But be sure to complete this by October 6th for the ability to cast a ballot in November and help shape the course of the elections. If you have moved, you can utilize the same portal to change your voter registration.

CO-OP Shared Branching Withdrawal Fee

Beginning September 1, a $3.00 CO-OP Shared Branching Withdrawal Fee will be assessed on any withdrawal made at a CO-OP Shared Branch.

Equal Opportunity Lender

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
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