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Routine Maintenance 11/18/09

"We will perform maintenance on Wednesday, November 18 from 1:00 a.m. until 5:00 a.m. Eastern Standard Time. Online Banking will be unavailable during this time. Please arrange to submit transactions before or after this scheduled maintenance. Thank you for your understanding."

New E-Mail Phishing Alert 11/12/09

Random Members may have received or may receive a falsified e-mail with the subject title "Rejected ACH Tranaction." This e-mail appears to be from NACHA-The Electronic Payment Association telling them that there is a problem with the ACH transaction they have originated. The e-mail includes a link which redirects the individual to a fake Web page which appears like the NACHA Web site and contains a link which is almost certainly executable virus with malware. The e-mail reads:

Dear bank account holder,

The ACH transaction, recently initiated from your bank account, was rejected by the Electronic Payments Association. Please review the transaction report by clicking the link below:

Unauthorized ACH Transaction Report (this is the way the link is presented)

Please do not click on this e-mail and delete it. We do not send e-mails of this kind to our members.

Important Check & ATM Card Information 9/15/2009

We’re experiencing some issues with ATM and Check Cards not working properly in some ATM networks.  We are working with the ATM networks to resolve this issue as quickly as possible.  Try to locate ATMs which have the CO-OP or Plus ATM network logos on them. If you should incur any fees using an ATM which is not owned by Associated CU, please let us know so that we may refund the charge.
 
If you are using your Check Card for purchases, please choose “credit” and your transaction can be completed properly.  We sincerely apologize for the inconvenience
this may have caused members.  Don’t forget, if your card should not be accepted due to the network issues, use your Associated CU Visa card to make your purchase.
 
For Members that have Text capability on their cell phones, they can call 692667 and type in the zip code of the location where they are searching for an acceptable ATM, and they will get a list of them on their cell phone. 

 

New Text Message Alert! 9/14/2009

 We have had several members contact the credit union about suspicious text messages they  have received stating that their debit card has been "cancelled or suspended"
To reactivate,  please call 1-877-649-7635’ and the sender is ‘1234 CDC FCU’

This is just another scam to get your money. ACU will not send you a text message asking for personal information.

New Auto-Dialer Scam 8/10/09

There is another Fraudulent Auto-Dialer trying to obtain information from credit union members. The number the members are being called from is 880-606-2804.

Please don't take the Bait! ACU would never ask for personal or financial information on the phone. Don't give out your Account Information or any personal numbers. These people just want in your wallet. Don't let them in!

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