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Holiday Hours

Historically, we experience very little traffic in our branches the day after Thanksgiving and Christmas.  In an effort to give our employees more time with their families while continuing to fulfill the needs of our membership, we have adopted the following hours for this year's holiday season:

Thanksgiving 2014
Thursday, November 27: Closed
Friday, November 28: Closed
Saturday, November 29: Closed

Christmas 2014
Wednesday, December 24: Close at noon
Thursday, December 25: Closed
Friday, December 26: Closed
Saturday, December 27: Closed

New Year's 2015
Thursday, January 1: Closed
Saturday, January 3: Closed

Don't forget that Associated Credit Union is open 24/7, every day of the year through our Online and Moblie Banking servies. When you use Online or Mobile Banking you can:

  • View your accounts(s)
  • Transfer funds
  • Deposit Checks
  • Pay your bills
  • Apply for loans
  • ...and more!

It's our continuous goal to offer you service that exceeds your expectations while providing a family-oriented work environment for our employees. Thank you for your understanding and Happy Holidays!


Holiday Safety Tips

• Keep gifts hidden from view through outside windows.
• Lock all doors and turn on your alarm even when leaving your home for only a short period of time.
• Indoor and outdoor lights on an automatic timer should be used when possible.
• When away from your home for an extended period of time, have a neighbor or friend watch your house and pick up your newspapers and mail.
• Beware of strangers at your door: criminals can pose as couriers delivering gifts or be soliciting donations for bogus charitable causes. Ask for identification or information about a charity.

• Lock all doors and roll up all windows even when leaving the car for a short period of time.
• Bring gifts into your home overnight rather than leaving them in your car.
• When shopping, keep gifts in the trunk or hidden from view in the interior of the car.
• Put all of your packages in the trunk before departing one parking lot and driving to another. Waiting until your next shopping destination allows others to see packages go into the trunk of your car and then you departing into the mall or store.
• Avoid parking next to vans and large trucks that block your space from general vision of others.
• Make a mental note or write down exactly where you park your car to avoid wandering around longer than necessary.
• Avoid secluded areas at night. Park directly under lights whenever possible.
• Look underneath your car before you reach it when returning from shopping; criminals have been known to lie underneath in wait.

While Shopping
• Use a credit card in order to avoid thefts of large amounts of cash that cannot be replaced.
• Shopping with a single credit card is preferable. It's easier to cancel one rather than several if your wallet or purse is stolen.
• Keep purses zipped and in your possession close to your body rather than leaving it in your shopping cart where it is more susceptible to theft.
• Try to carry keys, cash and credit cards separate from each other.
• For freedom of motion and clear visibility, do not overload yourself with packages when leaving a store and returning to your car. You cannot defend yourself with your arms too full of bundles.
• Use ATMs in well-populated, well-lighted locations. Do not throw ATM receipts away at the ATM location.
• Remember: there is increased safety in numbers. Avoid walking alone. Leave malls and stores well before closing time to assure a more active parking lot.

Enjoy a happy and safe holiday season.

New Branch Hours Beginning January 1, 2015

Due to reduced branch traffic, our hours have changed at our Post Office, South Augusta, and Evans Branch locations beginning January 1, 2015:

Post Office Branch
Monday: 8:30am – 5:00pm
Tuesday: 8:30am – 5:00pm
Wednesday: Closed
Thursday: 8:30am – 5:00pm
Friday: 8:30am – 6:00pm
Saturday: Closed
Sunday: Closed

Evans Towne Centre Branch
Monday: 8:30am – 5:00pm
Tuesday: 8:30am – 5:00pm
Wednesday: 9:00am – 12:30pm
Thursday: 8:30am – 5:00pm
Friday: 8:30am – 6:00pm
Saturday: Closed
Sunday: Closed

South Augusta Branch
Monday: 8:30am – 5:00pm
Tuesday: 8:30am – 5:00pm
Wednesday: 9:00am – 12:30pm
Thursday: 8:30am – 5:00pm
Friday: 8:30am – 6:00pm
Saturday: Closed
Sunday: Closed

It's our continuous goal to offer you financial products that fulfill your needs and service that exceeds your expectations. With our Online and Mobile Banking services, we're open 24/7 every day of the year. When you use Online or Mobile Banking you can:
• View your account(s)
• Transfer funds
• Deposit Checks
• Pay your bills
• Apply for loans
• …and more!

Associated Credit Union actively monitors your Debit and Credit Cards for fraud

Associated Credit Union has sophisticated detection tools that monitor your Debit and Credit Card activity, 24/7, 365 days a year because the security of your financial information is our #1 priority.

Here are a several things you need to know:

If you think your Associated Credit Union Visa Debit or Credit was compromised, please follow these instructions below.

For Debit Cards

  • Check your Associated CU checking account often.
  • Call Associated CU at 770.448.8200, Ext 2401 to report any fraudulent activity. We recommend that you close your Visa Debit Card and order a new one as soon as possible. For a new card to be “Instant Issued,” we recommend that you visit one of the following “Instant Issue” branches:
    • Buford • 867 Buford Drive, Lawrenceville, GA 30043 • 678.442.0598
    • Carrollton • 1219 North Park Street, Carrollton, GA 30117 • 770.830.6355
    • Dobbins • 501 Perrin Road, Building 105, Marietta, GA 30060 • 770.422.4469
    • Ellenwood • 5032 Old Grant Road, Ellenwood, GA 30294 • 404.362.5770
    • Lawrenceville • 395 Grayson Highway, Lawrenceville, GA 30046 • 770.963.5272
    • Main Office (Norcross) • 6251 Crooked Creek Road, Norcross, GA 30092 • 770.448.8200
    • North Druid Hills • 2250 North Druid Hills Road, Suite 144, Atlanta, GA 30329 • 404.321.4100
    • Peachtree Industrial • 4895 Peachtree Industrial Blvd, Norcross, GA 30092 • 770.448.6710
    • Wheeler Road • 3749 Wheeler Road, Augusta, GA 30909 • 706.868.2200
  • Download the appropriate form based on how you used your Associated CU Debit card to pay for the transaction and follow the instructions:

For Credit Cards

If you suspect fraudulent transactions have occurred on your Associated Credit Union Visa Credit card, call 770.448.8200, Ext: 2391 (during business hours) or 1-888-339-0228 (after business hours).

If you linked your existing Associated CU Visa Debit or Credit card to any reoccurring payments, we encourage contacting that entity and supplying them the new Associated CU Debit or Credit cards' number.

Associated Credit Union is here to help. If you feel the above information did not answer a question or concern, please call our main line at 770.448.8200 and we will be happy to help you further.

CO-OP Shared Branching Withdrawal Fee

Beginning September 1, a $3.00 CO-OP Shared Branching Withdrawal Fee will be assessed on any withdrawal made at a CO-OP Shared Branch.


Equal Opportunity Lender

Federally insured by NCUA.
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