Financial Tools

News & Alerts

Associated Credit Union actively monitors your Debit and Credit Cards for fraud

Associated Credit Union has sophisticated detection tools that monitor your Debit and Credit Card activity, 24/7, 365 days a year because the security of your financial information is our #1 priority.

Here are a several things you need to know:

If you think your Associated Credit Union Visa Debit or Credit was compromised, please follow these instructions below.

For Debit Cards

  • Check your Associated CU checking account often.
  • Call Associated CU at 770.448.8200, Ext 2401 to report any fraudulent activity. We recommend that you close your ATM and/or Visa Debit card and order a new one as soon as possible. For a new card to be “Instant Issued,” we recommend that you visit one of the following “Instant Issued” branches:
    • Buford • 867 Buford Drive, Lawrenceville, GA 30043 • 678.442.0598
    • Carrollton • 1219 North Park Street, Carrollton, GA 30117 • 770.830.6355
    • Dobbins • 501 Perrin Road, Building 105, Marietta, GA 30060 • 770.422.4469
    • Ellenwood • 5032 Old Grant Road, Ellenwood, GA 30294 • 404.362.5770
    • Lawrenceville • 395 Grayson Highway, Lawrenceville, GA 30046 • 770.963.5272
    • Main Office (Norcross) • 6251 Crooked Creek Road, Norcross, GA 30092 • 770.448.8200
    • Norcross • 1470 Beaver Ruin Road, Norcross, GA 30093 • 770.925.9261
    • North Druid Hills • 2250 North Druid Hills Road, Suite 144, Atlanta, GA 30329 • 404.321.4100
    • Peachtree Industrial • 4895 Peachtree Industrial Blvd, Norcross, GA 30092 • 770.448.6710
    • Wheeler Road • 3749 Wheeler Road, Augusta, GA 30909 • 706.868.2200
  • Download the appropriate form based on how you used your Associated CU Debit card to pay for the transaction and follow the instructions:

For Credit Cards

If you suspect fraudulent transactions have occurred on your Associated Credit Union Visa Credit card, call 770.448.8200, Ext: 2391 (during business hours) or 1-888-339-0228 (after business hours).

If you linked your existing Associated CU Visa Debit or Credit card to any reoccurring payments, we encourage contacting that entity and supplying them the new Associated CU Debit or Credit cards' number.

Associated Credit Union is here to help. If you feel the above information did not answer a question or concern, please call our main line at 770.448.8200 and we will be happy to help you further.






Apple iOS8 Upgrade & Associated CU's Mobile App

We are upgrading our iPhone and iPad mobile apps to version 4.3 to provide an improved experience for Mobile EZDeposit with the upcoming iOS8 release by Apple which is expected on September 10, 2014.

Testing with a pre-release development version of iOS8 uncovered inconsistencies with the camera images in Mobile EZDeposit for iPad users only. We will be updating iPhone and iPad mobile apps for an improved experience for iOS8 users. The time frame for updating the app is three to five weeks after the release of iOS8 – this is Apple’s standard updating window.

We are committed to notifying our members about these inconsistencies.






Voter Registration Steps

 
The voter registration deadline for the November 4 General Election is just a month away.  If you are not registered to vote you can do so online with the Secretary of State’s office.  But be sure to complete this by October 6th for the ability to cast a ballot in November and help shape the course of the elections.  If you have moved, you can utilize the same portal to change your voter registration.





CO-OP Shared Branching Withdrawal Fee

Beginning September 1, a $3.00 CO-OP Shared Branching Withdrawal Fee will be assessed on any withdrawal made at a CO-OP Shared Branch.



 

Equal Opportunity Lender

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
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