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Member Telephone Survey: We May Call You

As a member of Associated Credit Union, you may get a call from BRG Research asking you to take a quick telephone survey concerning Associated Credit Union. The survey will only take a few moments.

BRG Research will not ask for any personal information such as account number, SSN, etc. Your participation in this survey is confidential and will help Associated Credit Union continue to give you great service.

Touch ID access now available for the ACU Mobile App for iPhone

Associated Credit Union is pleased to announce a new way to access your ACU accounts through an Apple device using built-in fingerprint-sensor technology.

When you download and enroll with the Associated Credit Union mobile app for an Apple device, you are entering one of the most secure financial-technology environments. Every time you log on, a security code is silently transmitted to confirm your device, and you are prompted to authenticate through your personal password.

When you access your ACU account(s) — through an Apple device — you must prove who you are. That’s called authentication.

Passwords are the most common authentication tool, but there is another way to prove your identity through your Apple device —your fingerprint.

In its latest advance against fraud and identity theft, ACU is taking advantage of Apple’s Touch IDTM technology. Members, who have updated their ACU Mobile app for iPhone to version, may now access the ACU Mobile App quickly and securely with a touch of their thumb or finger.

You will receive a prompt asking if you would like to start using Touch ID to log in. When accepted, you will be able to log in with Touch ID the next time the ACU Mobile Banking App is opened. You will be prompted to verify your fingerprint for additional security.

Touch ID will be enabled for Tablet Banking Apps/iPads by the beginning of 2016.

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