Financial Tools

News & Alerts


Holiday Hours

Historically, we experience very little traffic in our branches the day after Thanksgiving and Christmas.  In an effort to give our employees more time with their families while continuing to fulfill the needs of our membership, we have adopted the following hours for this year's holiday season:

Thanksgiving 2014
Thursday, November 27: Closed
Friday, November 28: Closed
Saturday, November 29: Closed

Christmas 2014
Wednesday, December 24: Close at noon
Thursday, December 25: Closed
Friday, December 26: Close at noon
Saturday, December 27: Closed

New Year's 2015
Thursday, January 1: Closed
Saturday, January 3: Closed

Don't forget that Associated Credit Union is open 24/7, every day of the year through our Online and Moblie Banking servies. When you use Online or Mobile Banking you can:

  • View your accounts(s)
  • Transfer funds
  • Deposit Checks
  • Pay your bills
  • Apply for loans
  • ...and more!

It's our continuous goal to offer you service that exceeds your expectations while providing a family-oriented work environment for our employees. Thank you for your understanding and Happy Holidays!




 

System Maintenance Dec. 7, 2014

We will be having system maintenance on Sunday, December 7, 2014, from 6am to 9am.

Online Banking and The Tele Teller will be unavailable.

We apologize for any inconvenience this may cause.

 


 

 

Associated Credit Union actively monitors your Debit and Credit Cards for fraud

Associated Credit Union has sophisticated detection tools that monitor your Debit and Credit Card activity, 24/7, 365 days a year because the security of your financial information is our #1 priority.

Here are a several things you need to know:

If you think your Associated Credit Union Visa Debit or Credit was compromised, please follow these instructions below.

For Debit Cards

  • Check your Associated CU checking account often.
  • Call Associated CU at 770.448.8200, Ext 2401 to report any fraudulent activity. We recommend that you close your Visa Debit Card and order a new one as soon as possible. For a new card to be “Instant Issued,” we recommend that you visit one of the following “Instant Issue” branches:
    • Buford • 867 Buford Drive, Lawrenceville, GA 30043 • 678.442.0598
    • Carrollton • 1219 North Park Street, Carrollton, GA 30117 • 770.830.6355
    • Dobbins • 501 Perrin Road, Building 105, Marietta, GA 30060 • 770.422.4469
    • Ellenwood • 5032 Old Grant Road, Ellenwood, GA 30294 • 404.362.5770
    • Lawrenceville • 395 Grayson Highway, Lawrenceville, GA 30046 • 770.963.5272
    • Main Office (Norcross) • 6251 Crooked Creek Road, Norcross, GA 30092 • 770.448.8200
    • North Druid Hills • 2250 North Druid Hills Road, Suite 144, Atlanta, GA 30329 • 404.321.4100
    • Peachtree Industrial • 4895 Peachtree Industrial Blvd, Norcross, GA 30092 • 770.448.6710
    • Wheeler Road • 3749 Wheeler Road, Augusta, GA 30909 • 706.868.2200
  • Download the appropriate form based on how you used your Associated CU Debit card to pay for the transaction and follow the instructions:

For Credit Cards

If you suspect fraudulent transactions have occurred on your Associated Credit Union Visa Credit card, call 770.448.8200, Ext: 2391 (during business hours) or 1-888-339-0228 (after business hours).

If you linked your existing Associated CU Visa Debit or Credit card to any reoccurring payments, we encourage contacting that entity and supplying them the new Associated CU Debit or Credit cards' number.

Associated Credit Union is here to help. If you feel the above information did not answer a question or concern, please call our main line at 770.448.8200 and we will be happy to help you further.






CO-OP Shared Branching Withdrawal Fee

Beginning September 1, a $3.00 CO-OP Shared Branching Withdrawal Fee will be assessed on any withdrawal made at a CO-OP Shared Branch.

 

Equal Opportunity Lender


Federally insured by NCUA.
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