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Avoid Falling Victim To Scammers

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At ACU, your financial security is our top priority. We think it’s important to arm our members with the knowledge you need to avoid falling victim to scammers. Please know that Associated Credit Union will never contact you via email, phone, or text message requesting sensitive information, such as your:

  • Date of birth
  • Social Security Number 
  • Mother's maiden name 
  • Card account number
  • Card expiration date
  • 3-Digit security code

If you receive a message that appears to be from ACU asking for any sensitive information similar to the above, please give us a call immediately at 770.448.8200 to report this.

We will do everything in our power to keep you informed of current scams, and to help you protect your accounts. If something seems suspicious, contact us directly at 770.448.8200 to verify its legitimacy. Do not use any contact information that you have been sent in a text, email, or phone message if it seems to be phishy.

We also recommend taking advantage of our Associated Checking account which allows you access to free credit monitoring and identity theft monitoring with ID theft resolution services.

Additionally, downloading our ACU Wallet App is another step you can take to help ensure financial security. With real time transaction alerts, and the ability to turn your card ON and OFF as needed, you can make your cards work smarter and feel more secure day to day.

If you have any questions regarding the safety and security of our account, please give us a call at 770.448.8200 or visit our site.